How Will I know If You Receive my Enquiry/Booking Request?
Our office is attended 365 days a year and we guarantee that we will respond to your inquiry / booking request within 3 hours of receipt.
Can You Prepare a Resume For My Area Of Expertise?
Our Career and Business Specialists have a breadth of experience in writing and reviewing Government applications and complete Job Application packages. This ensures that your Resume targets the specific role that you are aiming at. Our Writing Professionals also have recruitment experience, so we understand how to create high impact Resumes and Cover Letters.
When Will I Get My Resume?
The standard delivery time for the draft of your Resume is 2-4 days. However, we always work to provide your draft as soon as possible.
I Need My Resume Urgently. Can You Help?
The standard turnaround is 72 hours for most projects, however you can request a 24 hour Zippy Express Service if you need your documents written, edited or proofed in a hurry. This is dependent on our current workload.
How Do I Pay?
Payment is accepted in advance because of the sheer volume of work that goes into developing each resume specifically to your needs. Payment options include Bank Deposit, Credit Card and Paypal. With a reliable history of delivering quality services to our clients, we have been endorsed by Paymate, the provider that securely processes our credit card payments, to display the Paymate Trust symbol.
Our 7 Day Service Guarantee
For 7 days after you receive your Documents you may email through any questions and request revisions to ensure that the documents are to your satisfaction. This is our guarantee to you.
Do you keep my Documents on File?
Yes, we keep your documents on file indefinitely, unless you request otherwise, so you are welcome to come back for an update if you find another job that you intend to apply for. This also helps if you lose your copies and need them again urgently.
Is my Information Secure?
We are committed to protecting your privacy and any information you provide to us will be kept completely confidential. We will not sell or forward your email or contact details to any third party. We may contact you from time to time via email to obtain feedback about our services or to advise you of any news or offers.
Terms of Use
1. Although we do monitor the content on our site and we aim to provide the client with job preparation assistance, we make no guarantees that the information on this site or the Selection Criteria Responses provided to the client will help the client secure a job or a job interview.
2. All documentation prepared for the client remains the property of Zippy Creative Services until such time as full payment is received. Once payment is received and confirmed, the ownership of the documents prepared is transferred to the client.
3. All Zippy Creative Services printed and electronic resumes, cover letters and Selection Criteria Responses, both in content and design, are for the exclusive use of the client to assist with their own personal job marketing and cannot be altered or reproduced for use by a Third Party.
4. Payment must be made up front and in full. Draft documents will not be forwarded to you until such time as payment is made.